🦫 Capy Clear

Support Center

Frequently Asked Questions

Is Capy Clear free?

Yes. The core features of Capy Clear are completely free to use. A one-time Lifetime Access purchase is available to unlock additional features permanently — no subscription required.

What does Lifetime Access include?

Lifetime Access unlocks the full Capy Clear experience in a single, one-time purchase. You pay once and own it forever, with no recurring charges.

How do I restore my Lifetime Access after reinstalling?

Open the app, go to Settings, and tap "Restore Purchases". Make sure you are signed in to the same Apple ID or Google account used for the original purchase.

How do I request a refund for a purchase?

Refunds are handled by Apple or Google depending on where you purchased. For App Store purchases, visit reportaproblem.apple.com. For Google Play purchases, visit the Google Play order history in your account.

How do I add a checklist item?

Open your checklist and tap the "+" button at the bottom of the list. You can set a label and pick an icon for each item.

How do proof photos work?

When completing a checklist item you can tap the camera icon to take a timestamped photo as proof. Photos are saved privately on your device — they are never uploaded or shared.

How do I set a departure reminder?

Tap "Plan a Departure" from the home screen, enter the departure name and time, and set how many minutes in advance you'd like to be reminded. The reminder is scheduled locally on your device.

Why didn't I receive my reminder notification?

Make sure notifications are enabled for Capy Clear in your device's Settings. On iOS go to Settings → Notifications → Capy Clear. On Android go to Settings → Apps → Capy Clear → Notifications.

Is my data backed up to the cloud?

No. All your checklists, sessions, and photos are stored locally on your device. There is currently no cloud sync or backup. We recommend keeping your device backed up via iCloud or Google One to preserve your data.

How do I delete all my data?

You can delete individual checklists, items, or sessions from within the app. To remove all data, uninstall the app — this permanently deletes the local database and all associated photos from your device.

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